How to fix the locked inbox error

Some Outrider players have encountered a bug where their inbox is locked preventing them from accessing the Hell’s Rangers bonus package and other in-game rewards. The inbox in Outriders is used to receive special items like pre-order bonuses and bonus packages. So it is a good idea to familiarize yourself with it. There’s a good chance future bonus gear and DLC items will be distributed through the inbox as well, but you can’t get any of this if it’s locked. Here’s how to fix the inbox error in Outriders.

How to fix the blocked inbox error in outriders

Try these solutions to resolve Inbox locking error in Outriders.

  • Restart the game
  • Make sure the Hell’s Rangers add-on is installed
  • Travel to Rift Town and restart the game

Restarting the game is a comprehensive solution that will fix many of the game’s issues. Of course, Outriders is an online game that has experienced several server issues since it launched earlier this month. Hence, chances are that the blocked inbox is a server issue. It may be a good idea to try accessing your inbox later.

Also, you cannot claim the Hell’s Rangers package if you have not installed it. Make sure you own the DLC and that you’ve actually downloaded it from the store before checking your stash. Some players have reported that the inbox would remain locked until the Hell’s Rangers package was fully installed, so that the issue could be resolved.

Finally, a strange solution that has worked for some people is trying to access their inbox from Rift Town. Just quickly travel to Rift Town and restart the game. Once you’re back in, go straight to your stash and see if the inbox is still locked. For some reason, the inbox is unlocked for players when they log into Rift Town. Make sure to get whatever you need from your inbox when it gets unlocked as some players have also said that the inbox will be locked again immediately after exiting Rift Town. It’s a strange solution, but it’s worth a try.

Outriders is now available for PC, PS4, PS5, Xbox One, Xbox Series X | S and Google Stadia available.

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